Career

Responsibilities:

• Achieve monthly sales quota, and responsible for timely payment collection.
• Identify and develop new business opportunity in the local market for Toshiba Multi-Functional Photocopier.
• Organize and conduct product presentation and demonstrations to prospective customer.
• Prepare sales proposal/ quotation for submission to potential customers.
• Obtain feedback from customers and channel requests to District Sales Manager.
• Participate diligently in any promotion on campaign that may be held from time to time to achieve the desired results.

 
Requirements:

• Diploma / Degree holder in Business, Marketing, Communications, or a related field is often preferred.
• With 1 to 2 years of working experience in sales is preferred.
• Excellent communication, presentation and interpersonal skills.
• IT knowledge / background is an advantage.
• Possess drive, initiative and work commitment.
• Able to work independently and aggressively.
• Possess own transportation.
• Fresh graduates are encouraged to apply.
• Multiple locations available (Selangor, Johor, Melaka, Ipoh, Pulau Pinang, Sabah and Sarawak).

Responsibilities:

• Perform on-site installation, maintenance, repair, and user training for Multifunctional Digital Photocopier.
• Response and attend to daily field calls in specified area within a timely and efficient manner.
• Provide on-line technical support to customer, staff and branches.
• Perform any other assignment that may be given from time to time.

 
Requirements:

• Diploma / Degree in Information Technology / Electrical & Electronic / Mechanical/ IT Networking or similar discipline.
• 1-2 years of working experience in the Information Technology field.
• Ability to demonstrate and troubleshoot the product.
• Good verbal and written communication skills.
• Possess own transport and willing to travel.
• Fresh graduates are encouraged to apply as training will be provided by the Company.
• Multiple locations available (Selangor and Sarawak).

Responsibilities:

• Process consumables order and liaise with Logistics on consumables delivery matters.
• Handle call inquiries for service requests and checking of toner delivery status to ensure collection of empty toner carriage by liaising with customers and Logistics.
• Log in service calls into corporate system.
• Dispatch service calls to service representative.
• Ensure follow up, close call, and CI work orders in corporate system.
• Update current meter reading in corporate system for billing purpose and generate invoices to be sent out every month.
• Ensure completion of meter reading base every month, coordinate with technical department for problem meter cases, and submit monthly report of backlog machines and meter reading problem cases.

 
Requirements:

• Candidate must possess at least a Diploma / Bachelor’s Degree in any field.
• Good command of spoken and written English. Those who are able to speak in Mandarin are encouraged to apply.
• Applicants must be willing to work in Selangor / Penang.
• Applicants should be Malaysian citizens.
• Preferably Junior Executives specializing in Customer Service or equivalent.
• Fresh graduates are encouraged to apply.

Responsibilities:

• Design, implement, testing and documenting the development of the business requirements on Web and/or Windows Based Application.
• Design, implement, testing and documenting the development of the business requirements on iOS and/or Android platform such as mobile and tablet.
• Create rapid prototypes for defining ideas, capabilities and features.
• Integrate with internal or external development party solutions such as Web Services or RESTful Services.
• Troubleshooting and debugging to optimize application performance and UX/UI.
• Work closely with senior developer or superior to complete task assigned.
• Understand customer needs and business-related mobile issues in the marketplace.
• Stay up-to-date with new mobile related technology trends.

 
Requirements:

• Candidate must possess at least a Bachelor’s Degree, Diploma in Computer Science/Information Technology or equivalent.
• Proficient in the following: AngularJS, JavaScript, C# MVC, VB Net, XML Web Services and MS SQL, MySQL and PostgreSQL.
• Having 1-2 years’ experience in Android or iOS native mobile development (e.g.: Android Studio and Flutter) will be added advantages.
• Familiar with SQL, HTML, XML, SDK, API, SOAP, JSON.
• Proficient in code versioning tools such as SVN, GIT.
• Strong knowledge of OOP and design patterns.
• Preferably Executives specializing in IT/Computer – Software or equivalent.
• Experience with 3rd party libraries and APIs for bridging to back-end services.
• Excellent analytical skills with good problem solving and attitude.
• Good command of English, ability to converse in Mandarin is a surplus.
• Fresh Graduates are encouraged to apply and will be considered for career development.

Responsibilities:

1. Achieving Sales Target / Budget For Assigned Accounts
• To prepare sales target and plan to meet Company’s target and budget allocated for team.
• To formulate strategies to promote, penetrate and expand sales within assigned accounts.
• To conduct market research of the territory on information concerning the market size, to plan and organize business strategies to penetrate the market.

 

2. Managing Team / Assigned Account
• To ensure that Company’s policies and procedures are followed and adhered by immediate team members.
• To assume the responsibility of motivating, coaching, monitoring and training the team.
• To plan, organize, control and supervise the work of assigned team and ensuring high productivity and effectiveness.
• To monitor the productivity of the sales team and ensure all the sales projects are well taken care by immediate sales team members and execute AR collection of their own assigned customers.
• To ensure the system is fully utilized and met the needs of the sales team

 

3. Conduct Team Meeting And Preparing The Report
• To chair meeting and resolve minor issues which arise and to ensure that team members report their weekly sales and activities accordingly.
• To update / discuss with team members on the business and market information (e.g. action plan, strategies or others).
• Monthly sales report, Sales Forecast, Training and Development Report and Tender Report (when required).

 

4. Compile Feedback From Customer And Competitor’ Business Information
• To compile all the feedback from team members / customers, review and take necessary actions to ensure customer satisfaction.
• To monitor and compile competitor’s business activities closely and act proactively to ensure we are in a competitive position against our competitors.

 
Requirements:

• Diploma / Degree holder with experience in sales.
• Experience in Imaging Technology would be an added advantage.
• Excellent communication, presentation and interpersonal skills with customer focus.
• Possess drive, initiative and work commitment.
• Able to work independently, and work at Ipoh.
• Possess excellent leadership qualities with good planning and organizing skills.

Responsibilities:

• Involve in the planning, execution and comprehensive global branding and related sales & marketing activities to provide effective marketing support to business unit.
• Manage and replenish inventory of premium items.
• Develop and coordinate all marketing collaterals/ advertising/ product training materials or related communication activities.
• Create designs and edit content for the production of company’s newsletter, corporate profile, brochures, flyers, advertising and promotion materials and etc.
• Liaise with Principal / Agency on the premiums and promotional items.
• Monitor and manage the inventory of POSM / sales and marketing materials.
• Plan and conduct market research to identify opportunities to develop and executing brand strategy and marketing plan for increase sales.
• Prepare and compile on marketing presentation material, reports, update database, and sales & market data.
• Willing to travel for business related purpose, such as tradeshows.

 
Requirements:

• Candidate must possess at least a Diploma, Bachelor’s Degree, in Business Studies / Administration / Management / Graphic Design/ Marketing or equivalent.
• Working experience with exposure on dealing with principal on Purchase, Sales and Inventory matters is an advantage.
• Able to initiate, plan and monitor sales & marketing activities.
• Good communication skills and a team player.
• Strong analytical skills with marketing information.
• Computer skills with proficiency in MS office application.
• Fluent in verbal and written English. Additional knowledge of Mandarin language is preferred.
• Candidate must possess Adobe Photoshop and Illustrator skills.
• Fresh graduates are encouraged to apply.

Responsibilities:

• To ensure that branches service KPIs are met and provide direct support to branches via phone support or emails.
• To provide 2nd level support to escalated problematic calls.
• To generate daily/weekly/monthly reports to measure branches performances.
• To ensure all technical updates obtained and received from Technical Product Specialists are cascaded to Branches.
• Compile and submit warranty / technical claims based on models assigned.
• To conduct technical training for branches and ASP and evaluate branches TS-DPS staff’s technical skill and knowledge before and after training.

 
Requirements:

• Diploma / Degree in Electronics / Electrical / IT or equivalent.
• Previous experience in the field of imaging.
• Proven mechanical / electrical / network troubleshooting ability.
• Good written and verbal communication skills.

Responsibilities:

1. Processing of Rental Agreement
• To verify and check accuracy of Rental and Service agreements prior to obtaining Signature of the Head of Department.
• To enter data of customers into the company’s computer system and other relevant entries.
• Liaise with relevant parties on premature rental termination and process for rental termination upon BU’s approval.
• Process Credit Note in the BIZMAP related to Rental, and to process and print monthly Rental invoices.
• Update CPC Charges and other required information in the Meter Management module.
• To ensure the accuracy of required information enter in the Rental and Meter management module.
• To ensure the agreement is process within the committed time.

2. Coordination of Rental Business
• To liaison with Credit relevant parties on the new and revised rental entries.
• To prepare documents for Head of Department’s approval on bringing back equipment from customer’s place due to termination or expired term; liaise with relevant parties on the collection.
• To archive agreements in the company’s Central Information Archival and file original copies in systematic order.
• Provide training to new Sales staff on Rental Operations.
• Follow-up with relevant parties on the pending return agreements and provide support to them on the Rental Operations issues.

3. Liaison with Insurance Company for Insurance Coverage of All Rental Cases
• To assist to prepare documents for insurance purposes and assist to submit relevant documents for claims.

3. Liaison with Insurance Company for Insurance Coverage of All Rental Cases
• To assist to prepare documents for insurance purposes and assist to submit relevant documents for claims.

4. Maintain And Upkeep of Filing
• To upkeep filing of department’s records and documents to maintain tidiness of compactors.
• To prepare for archiving and purging of documents on regular intervals.
• Analysis report as and when required.

 
Requirements:

• Diploma or Degree in any discipline.
• Able to converse and write in English and Bahasa Malaysia.
• Able to interact with all levels of staff.
• Experience preferred but not necessary.
• Computer literate.

Responsibilities:

• Day-to-Day Operations – Ensure the store operates smoothly on a daily basis.
• Inventory Management – Oversee inventory levels, conduct regular stock checks, manage stock rotation, and handle ordering of new stock.
• Sales Monitoring – Track sales performance, analyze sales data, and develop strategies to improve sales.
• Merchandising – Ensure products are displayed attractively and according to company standards.
• Hiring and Training – Recruit, hire, and train new employees. Ensure ongoing training for all staff.
• Scheduling – Create and manage staff schedules to ensure adequate coverage.
• Performance Management – Conduct performance reviews, provide feedback, and address performance issues.
• Team Motivation – Foster a positive work environment, motivate staff, and resolve conflicts.
• Customer Satisfaction – Ensure high levels of customer satisfaction through excellent service.
• Complaint Resolution – Handle customer complaints and ensure they are resolved promptly and effectively.
• Loyalty Programs – Manage and promote customer loyalty programs.
• Budget Management – Prepare and manage the store’s budget.
• Expense Control – Monitor and control expenses to maximize profitability.
• Financial Reporting – Produce regular financial reports and analyze financial performance.
• Promotions and Discounts – Plan and execute in-store promotions and discounts.
• Sales Strategies – Develop and implement sales strategies to drive revenue.
• Market Analysis – Analyze market trends and adjust store strategies accordingly.
• Regulatory Compliance – Ensure the store complies with all relevant laws and regulations.
• Health and Safety – Implement and enforce health and safety policies to protect staff and customers.
• Loss Prevention – Develop and implement strategies to prevent theft and loss.
• Record Keeping – Maintain accurate records of sales, inventory, and staff performance.
• Reporting – Provide regular reports to upper management on store performance.
• Goal Setting – Set and communicate store goals and objectives.
• Long-term Planning – Develop and implement long-term strategies for growth and improvement.
• POS Systems – Ensure the efficient operation of point-of-sale systems.
• Software Management – Use management software for inventory, sales tracking, and scheduling.

 
Requirements:

• Diploma / Degree in Electronics / Electrical / IT or equivalent.
• Previous experience in the field of imaging.
• Proven mechanical / electrical / network troubleshooting ability.
• Good written and verbal communication skills.

Responsibilities:

• Prepare complete and accurate management reports to Head of Division for monthly review.
• Prepare monthly report and collection of data for service operation analysis.
• Perform routine administrative duties and answering telephone calls.
• Assist in planning for department growth.
• Assist in manpower planning, operation planning and cost control
• To perform any other duties that may assigned from time to time.

 
Requirements:

• Diploma / Degree in Business Administration or equivalent.
• Minimum 2 years of relevant working experience.
• Possess initiative and able to work independently.
• Computer literate with good knowledge in Microsoft Office applications.
• Fresh graduates with good academic results will be considered.

Responsibilities:

• To generate Order Acknowledgement (OA) upon receiving Installation Instruction (I.I.) from sales staff.
• To generate OA for demo or loan machines and sent to Credit Control Dept for un-tagging.
• To handle calls on enquiries, messages and assign to respective sales staff.
• To input and update information into e-CRM system.
• To monitor payment for outstation installation on MFP and faxes.
• To ensure all documents are intact and properly filed and scanned.
• To generate Customer Return Advice (CRA) for goods return after demo, loan or cancel order.
• To liaise with service coordinators and technical service team for local and outstation MFP installation.
• Printout and ensure completion of meter base calling list every month.
• Update current meter reading in corporate system for billing purpose.
• Generate meter reading invoices to be sent out every month.
• Coordinate with TSD for problem meter cases.
• Submit monthly report of backlog machines and meter reading problem cases.
• To monitor on the status of demo and loan machines on a weekly basis.
• To prepare daily sales report, weekly demo/loan report, AR report for sales staff.

 
Requirements:

• Candidate must possess at least a Diploma, Bachelor’s Degree.
• Fluent in verbal and written English and Malay.
• Computer skills with proficiency in MS office application.
• Able to work independently with minimal supervision.
• Candidate must be able to work at Alor Setar.

Responsibilities:

• Develop, enhance and maintain program in accordance with the design and its requirements.
• Document all work in accordance with standards.
• Contribute significantly to the development design of software and Internet applications.
• Conduct Research and Development efforts on emerging Internet Technologies.
• Work closely with System Analysts and users to gather systems requirements.
• Maintain coding standard and design documents.
• Ensure that the organization standards and processes are followed and adhered to.

 
Requirements:

• Degree in Computer Science, Software Engineering or Information System related studies.
• Minimum 1 year experience on Microsoft.Net and SQL Server platform.
• Proficient in the following: ASP, VB.NET, DHTML, C#,XML Web Services and Microsoft SQL Server.
• Knowledge on Mobile Development (Android Kotlin) will be an added advantage.
• Experienced in any of the following areas shall be an advantage : HTML5, HTML, CSS3, CSS, jQuery, JavaScript, AJAX, Bootstrap, JSON, XML, REST.
• Possess good understanding of Internet technology, standards, Object Oriented Methodology.
• Possess excellent problem solving and analytical skills.
• Good command of English is essential.
• Able to work with minimum supervision, as well as able to contribute team development.
• Experience in web development with RESTful web services and Python programming language.
• Professional certification will be an added advantage.
• Fresh graduates are encouraged to apply and will be considered for career development.
• Work from home is applicable.