Responsibilities:
1. Solutions Sales Development by Vertical Industries
- Identify and pursue business opportunities within assigned verticals.
- Support in building sales strategies tailored to industry-specific needs.
- Assist the Superior / Head of Department in achieving sales growth and revenue targets.
2. Customer Requirement Study & Consultative Meetings
- Conduct requirement-gathering sessions with clients to understand business processes, challenges, and expectations.
- Provide consultative meetings and discussions to align customer needs with proposed ERP solutions.
3. Primary Point of Contact for Business Enterprise Solutions Discussions
- Act as the first-level contact for clients regarding Business Enterprise Solutions inquiries and clarifications.
- Ensure professional communication and timely responses to client needs.
4. Collaboration with Support & Development Teams
- Work closely with technical teams to translate client requirements into tailored solutions.
- Support in developing customer process flows and solution designs based on complexity and business requirements.
5. Customer Retention & Continuous Improvement
- Build long-term relationships with clients through ongoing engagement.
- Ensure continuous solution enhancements or improvements to meet evolving customer expectations.
- Identify upselling or cross-selling opportunities during customer lifecycle.
6. Reports
- Provide weekly updates on sales activities, customer meetings, and pipeline progress to the Superior / Head of Department.
- Maintain accurate records of solution discussions and project status updates.
7. Other Duties
- Perform additional assignments as directed by the Superior / Head of Department.
- Continuously develop knowledge of ERP solutions, TTMS offerings, and industry trends.
Requirements:
- Bachelor’s Degree in Business, IT, Marketing, or related (preferred).
- 0–2 years in sales, pre-sales, or consulting (fresh graduates are encouraged to apply).
- Basic understanding of ERP systems, enterprise solutions, or business process management.
- Strong presentation, interpersonal, and client engagement skills.
- Ability to conduct requirement studies and propose tailored solutions.
- Self-driven, eager to learn, and passionate about enterprise solution sales.
- Capable of collaborating with sales, support, and development teams.
- Able to work at Shah Alam, Selangor.