Our Culture

Toshiba Tec Malaysia Sdn. Bhd. offers a more than just your average culture and encourages its employees to be involved in their career development within the organisation. We offer a culture dedicated to creativity, uncompromising integrity, trust, respect and teamwork.

We value our employees, offering challenging assignments and support career growth. We provide a collaborative environment, fostering authentic relationship for the mutual success of the company and employees. Our goal is to create and deliver value to our customers and stakeholders.

Human Resource Development

We believe in developing leaders by investing in extensive training ranging from Sales & Marketing, Network & Technical workshops and on-the-job learning to help our employees develop their skills and technical capabilities.

Career Path

Toshiba Tec Malaysia offers tremendous opportunities for professional development and takes a rounded view in it to ensure a challenging and enriching career ahead of you.

Jobs Available

Marketing Support Executive

Responsibilities:

  • Coordinating sales and marketing related activities with other departments and branches.
  • Manage inventory of premium items, including replenishment.
  • Involve in the planning and execution of an integrated and comprehensive global branding and marketing activities to provide effective marketing support to business unit.
  • Develop and coordinate all marketing collaterals/ advertising/ product training materials or related communication activities.
  • Create designs of brochures, flyers, advertising, and promotion materials and etc.
  • Liaise with Principal / Agency on the premiums and promotional items.
  • Create and edit content to produce company newsletter and corporate profile.
  • Compile, analyse and present sales & market data to higher management for review.
  • Monitor and manage the inventory of POSM / sales and marketing materials.
  • Plan and conduct market research to identify opportunities for increase sales.
  • Assist in developing and executing brand strategy and marketing plan.
  • Prepare on marketing presentation slides or presentation material.
  • Prepare reports and maintain / update database.
  • Other marketing and sales support related responsibilities when requested.
  • Willing to travel, support sales representative training and participate in tradeshows upon request.

 
Requirements:

  • Candidate must possess at least a Diploma, Bachelor’s Degree, in Business Studies/Administration/Management/ Graphic Design/ Marketing or equivalent.
  • Working experience with exposure on dealing with principal on Purchase, Sales and Inventory matters is an advantage.
  • Able to initiate, plan and monitor sales & marketing activities.
  • Good communication skills and a team player.
  • Strong analytical skills with marketing information.
  • Computer skills with proficiency in MS office application.
  • Fluent in verbal and written English. Additional knowledge of Mandarin language is preferred.
  • Candidate must possess Adobe Photoshop and Illustrator skills.
  • Fresh graduates are encouraged to apply.
Business Development Executive

Responsibilities:

  • Achieve monthly sales quota.
  • Identify and develop new business opportunity in the local market for Toshiba Multi Functional Photocopier.
  • Organize and conduct product presentation and demonstrations to prospective customer.
  • Prepare sales proposal/ quotation for submission to potential customers.
  • Obtain feedback from customers and channel requests to District Sales Manager.
  • Participate diligently in any promotion on campaign that may be held from time to time to achieve the desired results.
  • Responsible for timely payment collection.

 
Requirements:

  • Diploma / Degree holder with 1 to 2 years of working experience in sales.
  • Execellent communication, presentation and interpersonal skills.
  • Possess drive, initiative and work commitment.
  • Able to work independently and aggressively.
  • Possess own transportation.
  • Multiple locations available (Johor, Melaka, Seremban, Ipoh, Pulau Pinang, Alor Setar, Kuantan, Sabah and Sarawak).
Software Developer

Responsibilities:

  • Develop, enhance and maintain program in accordance with the design and its requirements.
  • Document all work in accordance with standards.
  • Contribute significantly to the development design of software and Internet applications.
  • Conduct Research and Development efforts on emerging Internet Technologies.
  • Work closely with System Analysts and users to gather systems requirements.
  • Maintain coding standard and design documents.
  • Ensure that the organization standards and processes are followed and adhered to.

 
Requirements:

  • Degree in Computer Science, Software Engineering or Information System related studies.
  • Minimum 1 year experience on Microsoft.Net and SQL Server platform.
  • Proficient in the following: ASP, VB.NET, DHTML, C#,XML Web Services and Microsoft SQL Server.
  • Knowledge on Mobile Development (Android Kotlin) will be an added advantage.
  • Experienced in any of the following areas shall be an advantage : HTML5, HTML, CSS3, CSS, jQuery, JavaScript, AJAX, Bootstrap, JSON, XML, REST.
  • Possess good understanding of Internet technology, standards, Object Oriented Methodology.
  • Possess excellent problem solving and analytical skills.
  • Good command of English is essential.
  • Able to work with minimum supervision, as well as able to contribute team development.
  • Experience in web development with RESTful web services and Python programming language.
  • Professional certification will be an added advantage.
  • Fresh graduates are encouraged to apply and will be considered for career development.
  • Work from home is applicable.
Customer Service Executive

Responsibilities:

  • Process consumables order.
  • Handle call inquiries for service requests and checking of toner delivery status.
  • Liaise with Logistics on consumables delivery matters.
  • Ensure collection of empty toner carriage by liaising with customers and Logistics.
  • Log in service calls into corporate system.
  • Dispatch service calls to service representative.
  • Ensure follow up, close call, and CI work orders in corporate system.
  • Update current meter reading in corporate system for billing purpose.
  • Generate invoices to be sent out every month.
  • Ensure completion of meter reading base every month.
  • Coordinate with technical department for problem meter cases.
  • Submit monthly report of backlog machines and meter reading problem cases.
  • Perform any other duties that may be assigned from time to time.

 
Requirements:

  • Candidate must possess at least a Diploma / Bachelor’s Degree in any field.
  • Good command of spoken and written English. Those who are able to speak in Mandarin are encourage to apply.
  • Applicants must be willing to work in Shah Alam.
  • Applicants should be Malaysian citizens.
  • Preferably Junior Executives specializing in Customer Service or equivalent.
  • Fresh graduates are encouraged to apply.
Assistant Service Engineer / Technical Service Representative

Responsibilities:

  • Perform on-site installation, maintenance, repair, and user training for Multifunctional Digital Photocopier.
  • Response and attend to daily field calls in specified area within a timely and efficient manner.
  • Provide on-line technical support to customer, staff and branches.
  • Perform any other assignment that may be given from time to time.

 

Minimum Competency Requirements:

  • Diploma / Degree in Information Technology / Electrical & Electronic / Mechanical/ IT Networking or similar discipline.
  • 1-2 years of working experience in the Information Technology field.
  • Ability to demonstrate and troubleshoot the product.
  • Good verbal and written communication skills.
  • Possess own transport and willing to travel.
  • Fresh graduates are encouraged to apply as training will be provided by the Company.
Senior Solution Manager

Responsibilities:
1. Managing a team of Pre-sales (DPS, MIT and RAS)

  • To ensure that Company’s policies and procedures are followed and adhered by immediate team members.
  • To assume the responsibility of motivating, coaching, monitoring and training the team.
  • To plan, organize, control and supervise the work of assigned team and ensuring high productivity and effectiveness.
  • Ensure tasks assigned to team members are completed on time.
  • Effectively train, coach, and develop team member on solution selling and pre-sales activities.

 
2. Conduct Pre-Sales Weekly Team Meeting

  • To chair the weekly meeting and resolve minor issues which arise.
  • To ensure that team members report their activities accordingly.
  • To brief / update team members on the business and market information.
  • To discuss on any sales and marketing action plan, strategies or other related issues.

 
3. Gather Feedback and Business Information from Customers and Competitors

  • To gather feedback from team members / customers, review and take necessary actions to ensure customer satisfaction.
  • To monitor and compile competitor’s business activities closely and act proactively to ensure we are in a competitive position against our competitors.

 
4. Collaboration with Marketing team on Products and Solutions launching

  • Support new solutions or products launching
  • Support on webinar activities
  • Support on proofreading for marketing sales material before distribution

 
5. Project Management

  • Project planning and coordination
  • Ensure project deliverables meet customer business requirements & the project datelines.

 
6. Solutions Planning and managing the principal

  • Identify the new solutions based on market demand
  • Prepare solution roadmap for each semester
  • Bundled solution with MFP as package
  • Maintain good relationship with solution principal

 

Minimum Competency Requirements:

  • Degree holder with experiences in sales & pre-sales. Experience in Imaging Technology would be an added advantage
  • Excellent communication, presentation and interpersonal skills with customer focus
  • Possess drive, initiative and work commitment
  • Able to work independently as well as a good team player
  • Possess excellent leadership qualities with good planning and organizing skills
  • Pleasant personality, good communication and interpersonal skills
  • Good sense of urgency and able to work under pressure


Interested candidates please fax in or post a detailed resume together with copies of certificates and a recent passport-sized photograph (n.r) to:


Human Resource And Administration Department
No. 5, Jalan Jurubina U1/18,
Seksyen U1, Hicom Glenmarie Industrial Park,
40150 Shah Alam, Selangor Darul Ehsan.

+603-55687700